The Generation Pup team continue to work to ensure your surveys are issued as normal. Just as a reminder:
➡️ Returning paperwork to us – For some time now, we have been able to post out vet cards and veterinary record consent forms as normal, so please keep an eye out for these and return them as requested. Should you need to request paperwork, please email us.
➡️ Returning electronic copies of paperwork to us – We are able to receive post as normal. However, we are very happy to receive electronic versions of completed vet cards if you are able to email a copy/photo to us at email@example.com. Should you wish to send a completed veterinary record consent form please let us know and we will send you details on how to do this via a secure method.
➡️ Sampling packs – The laboratory which processes your dog’s samples remains open, so please collect and return samples to us when you receive your kit.
➡️ Team response time – The Generation Pup team are still working remotely, so processing paperwork may take slightly longer than normal.
If you have questions, please get in touch with the Generation Pup team via email – firstname.lastname@example.org. Thank you very much for your continued support and commitment to the project during these uncertain times.